Key Pointers –

• The comprehensive review covered a variety of work areas. The Finance Minister emphasised the need for continuously improving tax payer services. She also directed to put in place a system to take feedback on grievances redressed so as to improve quality of redressal.
• In the course of review, the Finance Minister was briefed on the final revenue achievement in total Indirect Tax collections for 2022-23 which stood at Rs. 13.82 lakh crore [as against Rs. 12.89 Lakh Crore in 2021-22]. On the GST side, the average gross monthly collection for the year 2022-23 stood at Rs. 1.51 lakh crore and monthly GST revenue collections exceeded RS. 1.4 lakh crore for 12 months in a row.
• The Finance Minister directed CBIC to introduce its automated GST return scrutiny by next week and to implement an action plan to increase the taxpayer base through enhanced use of technology. CBIC may undertake a comprehensive root cause analysis by studying the typology of cases already booked and come up with recommendations on technology based solutions to address the menace and prevent its occurrence.
• The Finance Minister also advised CBIC to take measures for employee welfare. Cadre restructuring, capacity building and training, timely promotions and effective and timely action in disciplinary matters were discussed.