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Advisory Date – 02 August 2022

Key takeaway:

The CBIC brought forth an Anonymized Escalation Mechanism for ICEGATE registered users to submit their grievance for delay in Bill of Entry clearance under faceless assessment, which will be escalated to the concerned Faceless Assessment Officers.
This facility also enables users to track the status of grievances submitted by them till the eventual resolution.
The grievance can be logged for delay in Bill of Entry clearance if the below criteria are met:

a. There should be a minimum 24 hours gap after filing of BE for the registration of grievance request

b. Grievance can be logged for Bill of Entries in which IGM number and date has been mentioned.

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